Here's how Nelvana lets you have fun while protecting your privacy:

  1. Our Privacy Policy recognizes and protects your right to privacy.
  2. We only collect personal information with your consent and use it for the purposes we expressly set out. Generally speaking, we will not give, trade, sell or otherwise distribute any personal information you provide us.
  3. We will abide by all laws that relate to your privacy. We will collect some non-personal information (i.e. aggregate information), like the kind of browser and computer you use, the type of activity most accessed, etc. so that we can continually upgrade our Site to let you have the most fun possible whether you’re at home or at school. Although we take these measures, you also need to know how to protect yourself. For more tips on how to surf safely CLICK HERE.

Our Principles:

We value your child's privacy - Nelvana Limited ("Nelvana") is committed to following all rules, policies and laws relating to the collection of data

  1. We value your child's privacy - Nelvana is committed to following all rules, policies and laws related to the collection, use and disclosure of data and protecting the privacy of children and adults, and adhering strictly to our policy on information collection, use and disclosure.
  2. We value your trust - We only collect limited information (with consent) and use it for the purposes set out in our Privacy Policy. Nelvana will not give, trade, sell or otherwise distribute the personal information you provide us.
  3. We value your online experience - To make your experience with us better, Nelvana reserves the right to analyze and summarize data that we collect. At times, we will share summaries of NON-PERSONAL data (e.g. percentage of girls vs. percentage of boys registered on our site) with sponsors or other business partners. We will never provide any specific or personally identifying information about an individual in any of these reports, except as may be required by law or in conjunction with contest prize fulfillment services.
  4. We value your time - Registration is easy and painless and in return, you/your child enjoys enhanced access to, and the enjoyment of, the web site.

The foregoing is a brief glimpse of our Privacy policy and practices. Please read our Privacy Policy and Terms of Use.


Nelvana is committed to protecting your privacy and safety online. Nelvana encourages you, the adult, to check and monitor your child's online activities. Make sure your child knows to ask you before giving any personal information to any web site.

We have created this policy to explain why we ask for certain information when your child becomes a member, the types of information we gather, how it is used and how you or your child can change or delete the information. This Privacy Policy supplements our general Terms of Use, which you must also read. By using our Web site (the "Site"), you/your child agree to be bound by the terms of this Privacy Policy and by the Terms of Use. We may change this Privacy Policy from time to time by posting revisions to the Site, and your/your child's continued use of the Site indicates your agreement to the revised terms. Accordingly, you should check the terms and conditions of this Privacy Policy from time to time to keep informed of such amendments, and, if you do not agree to the terms of this or any revised policy, please do not register as a user or deregister as a user and exit the Site immediately.

Nelvana limits the collection of personal information from kids. For example, Nelvana does NOT ask for your child's full name or phone number. Nelvana will not intentionally post, sell, rent or disclose any personal information to any third parties, except if Nelvana sells substantial portion of its business assets, then our on-line user information may be among the transferred assets. In such event, the purchaser will inherit the confidentiality obligations posted herein. In addition, disclosure may be required by law or in conjunction with contest prize fulfillment services. any third parties.


At Nelvana we have created lots of fun activities that do not require you to provide any personal information at all. However, by becoming a member of and providing basic information to us, you will help us make Nelvana a better on-line an environment with great activities and projects for kids, which your child will want to return to. As a member, your child will be able to use our voice command technology to navigate through the Site and games; he or she will receive email notifications of future Site updates and promotions; can post messages on our discussion board; and enter our online contests. If your child wins a prize in a contest, declarations and releases must be signed by a parent or guardian of the winner prior to Nelvana awarding or releasing the prize. Nelvana will never require kids to provide any more information than is reasonably necessary to participate in these activities.


1. Kids Registration Information - We ask for the following information when your child joins:
These things are required:

  • Screen name and password that you make up just for
  • A parent's email address
  • The country where you live
  • Postal code
  • Your child's birth date and gender

The following is optional:

  • Your child's email address

Nelvana may transparently collect non-personally identifiable aggregate information through the use of cookies or by other means. We use this information to assess general usage patterns, including identifying repeat users, collect demographic information, administer and make improvements to the Site to tailor our visitor's experiences at the Site and display content according to their preferences so as to make it more useful to you and other users. Nelvana, our business partners, and such other third party as we may designate reserve the right to use, maintain, update, disclose and/or sell aggregate information to third parties.


We ask for a parent or guardian's email address in keeping with our privacy policy. This allows us to let you, the adult, know when your child has joined, to tell you about our Privacy Policy, and of the activities at our Site (e.g. if your child has entered a contest). We will also notify you if your child ever acts inappropriately or gives out personal information to other users. If you ever see a alert, we will let you know what it was concerning and send you a follow-up email to let you know how it was handled. Your child's birthdate is necessary as we want to ensure that all members are between the ages of 8 to 13, and not just pretending to be! Your child's email address is not required, but if you or your child requests our customized email news - that includes updates about activities and features, and a special message to your child on their birthday - and your child's email address is provided, we can send it directly to your child. Otherwise, if you request our customized email news, without providing your child's email address we'll send it directly to your email address. In addition to the foregoing, Nelvana uses information collected to generally compile statistical data, keep in contact with users and provide them with a better interactive experience. Nelvana may use your information specifically for the following purposes: (i) to improve the content of our Site; (ii) to personalize and/or customize the content and/or layout of our Site for each individual visitor; (iii) to notify visitors about updates to our Site; (iv) to identify our visitors' preferences; (v) to keep you informed about product and services (both ours and third parties') in which you have expressed an interest; (vi) to establish your eligibility for special offers and discounts; (vii) to complete business transactions; (viii) to contact as part of a promotion; (ix) to allow the user to make a posting on the Site; (x) to administer individual accounts; (xi) to provide customer support; (xii) to meet legal requirements; (xiii) to provide Internet security; and/or (xiv) to analyze the collected information. If your child has entered and won one of Nelvana's contests, Nelvana and/or its promotional partners and/or its sponsors may publish your child's name and city of residence.

If you (or your child) no longer wish to receive these messages, you can easily unsubscribe. Also, in keeping with Nelvana's belief in fostering family decisions about Internet use, members and parents may modify, review or delete information at anytime.

Nelvana does not sell personal information to third parties, except if Nelvana sells substantial portion of its business assets, then our on-line user information may be among the transferred assets. In such event, the purchaser will inherit the confidentiality obligations posted herein. In addition, disclosure may be required by law or in conjunction with contest prize fulfillment services.

Nelvana works closely with a number of parties who may perform functions on our behalf, including fulfilling orders, providing music streaming services or other third party content, providing promotional materials to our users, sending email, managing, compiling and processing data, processing credit card payments or providing customer service. We do not disclose your personally identifiable information to these parties except to the extent necessary to enable them to provide the specific services to you. Other than for the specific purposes set forth in this Privacy Policy, we will not disclose your personal information to any third parties unless we obtain your prior consent or are legally compelled to do so. On the Site, you will be given the opportunity to opt out of receiving emails, promotional and/or marketing information about other products, services and offerings from Nelvana and/or any third parties or other information from Nelvana. Please indicate your preferences on the Site accordingly, by checking the appropriate boxes. You can get more information about cookies and how to modify or cancel your account below.


Cookies are small data files that your browser may place on your computer when you visit different Web sites to mark that you have been there. Nelvana only views the cookies that are set by our Site and they do not provide us with any personal identifying information. These cookies help us collect aggregate data about the number of visitors to our Site, how long they stay, what features and Web site activities are most often used. Cookies also help us determine general information about the types of computers, browsers and operating systems that are used to view our site - so that we can make sure that the technology we use to create our features can be viewed by our users. You may choose to set up your browser to refuse cookies or alert you when cookies are sent - but if you don't have a Nelvana cookie, it may limit our ability to customize and improve our features.


From time to time, we may provide message boards, chat rooms and carry out on-line polls on issues relevant to the kids who use our Site. Only general (not personal) information such as gender, age and country/postal code is collected in these instances. To guard the privacy and on-line security of our users, the following steps are adhered to:

Chat Rooms

  • Only registered users can chat in our theme-based chat rooms
  • Chat rooms are monitored by trained chat room monitors who help keep discussions interesting and safe and are also filtered to prevent swearing and the sharing of personal info
  • If a member tries to give out personal information or misbehaves, he/she will be removed from the chat immediately.

Message Boards

  • Only registered users can participate in our various theme-based message boards
  • Of course, no one is allowed to post any personal information, or write anything that may be offensive to others
  • In addition to the filter, message board monitors review the message boards and delete anything that is inappropriate Polls Only registered users can take part in our web polls
  • This is an opportunity to let us know what our users want from our sites which in turn helps us be responsive to their preferences.

We'll never ask for or collect any personal or identifiable info through these polls.


It is important to note that contains links to sites or advertisements for sites outside Nelvana and beyond the control of Nelvana. We are not responsible for any such third party content or music that you may access through our Site. The linked sites are not under our influence or control, and we are not responsible for the privacy policies and practices or the content of the sites operated by our business partners or other third parties or the privacy policies and practices or contents of any linked site or subsequent links from that site. These third party sites may not follow the same privacy policies as we do. They may also send their own cookies to your computer and collect data and make use of it in ways that Nelvana would not. Our site features a "bumper page" when linking to an advertisers' site to remind your child not to give out any personal information without checking first with a parent or guardian.

Nelvana cannot guarantee the security of any information you disclose online and we must therefore advise that you do so at your own risk.


Nelvana has established appropriate electronic, physical, contractual and managerial procedures to safeguard and secure the information we collect online to prevent unauthorized access, to maintain data accuracy, and to ensure the correct use of information. To help ensure the privacy of your and your child's information, we urge you not to share your user name and password with anyone and recommend that you change your password frequently and store it in a safe place. If you are asked to create a user name or password, please select words that do not personally identify you.


Without limiting the foregoing, Nelvana shall have the right to immediately terminate your/your child's access to this Site in the event of any conduct by you/ your child which we, in our sole discretion, consider to be unacceptable, or in the event of any breach by you of any of these Terms of Use and/or this Privacy Policy.


You can unsubscribe or modify/delete your child's subscriber information in one of two ways:

  1. By email - You can unsubscribe using the instructions provided at the end of the email messages; or,
  2. By telephone - You can unsubscribe by leaving a message with Nelvana's Internet Membership Services at (416) 530-2825. You will need all the information provided in our original confirmation message to you (your child's screen name, password, your email address, your child's date of birth and which features you would like us to have deleted. This will be implemented within 2 - 3 business days.

Please note that it may be impossible to delete a user's entry totally without some residual information because of back-ups and records of deletions.

If you have any questions about our information practices and privacy policy, you may contact us at (or send a letter to us at Internet Member Services c/o Nelvana Limited, 32 Atlantic Ave., Toronto, Ontario, CANADA, M6K 1X8).


For more information about Nelvana - our vision and products - visit Nelvana's home page at or each site's FAQ section. Email any questions to Please also make sure to read the Nelvana Terms and Conditions: They set out the rules for using all Nelvana sites. By using you are agreeing to our Terms of Use.

Please also make sure to read the Nelvana Terms and Conditions: They set out the rules for using the site. By using you are agreeing to our Terms of Use.

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(c) 2002 Nelvana Limited. Pelswick (c)John Callahan. All rights reserved.